I bought a pre-owned Breitling Colt GMT from them last year (they are a Breitling AD). My 2000 looks good, and I found a great local service centre that does excellent work. They also were able to get a new OEM bracelet for my 2000 at a very reasonable cost! The best part is they are local in my city and I can physically drop off/pick-up my watches from them. Turns out they later became an official TAG Heuer Service Centre as well! So when my classic 2000 needed a new battery a few years later, they swapped it out and also cleaned out the smudge mark on the inside of the crystal for free. I found a local dealer that is an official Omega Service Centre for Western Canada that did a full service on my Omega, and they did excellent work. Later in 2016, my dad gifted me his Omega SMP. But I was furious with THCS, but figured it wasn't worth sending my watch back again since I had done this several times already. They did this at no charge, and they did a pretty good job. The AD had their own watchmaker who did some work on the case and bezel to remove the scratches. There was a deep scratch on the side of the case, and my "new" bezel was also scratched! To top it off, the smudge mark was still present on the inside of the crystal. After another 6 - 8 weeks, my watch came back with more issues. The AD inspected the watch and found a smudge mark on the inside of the crystal. After a period of 6 - 8 weeks, the watch came back but there were was an issue. I went back to my AD and sent the watch back to THCS for a crown repair. When I got the watch back, it seemed good. So in 2016 I went back to the same AD and sent in the watch to have the dial replaced. However, the hands did not match the dial. They did a pretty good job and I was pleased with the results. At first, I had the hands and bezel replaced to go along with a quartz overhaul. Back in 2015 I decided to send my classic 2000 to TAG Heuer Customer Service (THCS) to get it refurbished.
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